Privacy Policy
Last updated: 2 September 2026
At Prekroeno.mk, we respect your privacy and are committed to handling the personal data you entrust to us responsibly, securely and transparently.
This Privacy Policy explains what personal data we may collect through prekroeno.mk and when you communicate with us, why we process it, how long we retain it, who it may be shared with, and what rights you have in relation to your personal data.
Personal data is processed in accordance with the applicable personal data protection legislation of the Republic of North Macedonia.
1. Who is the Controller of Your Personal Data?
The controller of your personal data is:
Ателје за поправки ПРЕКРОЕНО.МК Фросина Крсте Ѓорѓиевска Петров Скопје
Boulevard Vidoe Smilevski Bato No. 34, Skopje
Email: [email protected]
Website: prekroeno.mk
For any questions regarding the processing or protection of your personal data, you can contact us at [email protected].
2. What Personal Data Do We Process?
Depending on how you communicate with us or use our services, we may process information such as your name and surname, email address, telephone number, the content of a message or enquiry, and other information you voluntarily provide that is necessary for communication, booking or providing a service.
When you use one of Prekroeno.mk’s services, we may also process information required to organise and manage your order, communicate with you about the service, process payments, and fulfil our legal and administrative obligations.
When you use our website, certain technical information may also be processed automatically, such as your IP address, device type, browser type, date and time of your visit, pages visited and information about how you use the website.
Certain technical and analytical data may also be processed through cookies and similar technologies. More information is available in our Cookie Policy.
3. How Do We Collect Personal Data?
Most personal data is provided directly by you when you contact us through the website contact form, email, telephone or another communication channel, request information or a quotation, book an appointment, or use one of our services.
Certain technical data may also be generated automatically when you visit or use the website.
4. Contact Form
When you contact us through the contact form on prekroeno.mk, the information you voluntarily enter is sent to our email address so that we can review and respond to your enquiry.
The information submitted through the contact form is not stored as a separate database within WordPress and is instead delivered to our email inbox.
Please do not send sensitive personal data or other personal information through the contact form unless it is necessary for your enquiry.
5. Why Do We Use Your Personal Data?
We may process your personal data where necessary to:
- respond to your enquiry or request;
- arrange an appointment or service;
- organise and fulfil your order;
- communicate with you regarding a service;
- comply with legal, tax, accounting and administrative obligations;
- ensure the proper and secure functioning of our website;
- analyse website usage where you have provided the relevant consent;
- measure the effectiveness of our marketing activities where you have provided the relevant consent.
We do not use your contact details for direct marketing by email or telephone without an appropriate legal basis and, where required, your prior consent.
6. Legal Basis for Processing
Depending on the purpose of the processing, we may process your personal data on the basis of:
Steps taken at your request before entering into a contract or the performance of a contract – for example, when you contact us regarding a service, book an appointment or provide clothing for repair, alteration or another service.
Legal obligation – where we are required to retain or process certain information under tax, accounting or other applicable legislation.
Legitimate interests – where processing is necessary for the secure and efficient operation of our website and business, provided that your rights and interests do not override those interests.
Consent – where processing requires your prior consent, including certain analytics and marketing technologies.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
7. Cookies, Analytics and Marketing Technologies
Our website uses cookies and similar technologies, including technologies associated with Google Analytics 4 and Meta Pixel.
Where consent is required for these technologies, they are used in accordance with the choices you make through our cookie banner and cookie settings.
Detailed information about the types of cookies and technologies we use, their purposes, retention periods and how you can manage your consent is available in our Cookie Policy.
8. Who May We Share Your Personal Data With?
We do not sell your personal data.
Where necessary for the operation of Prekroeno.mk, certain personal data may be processed by service providers we use, including:
- our web hosting provider;
- our email service provider;
- providers of technical support and website maintenance;
- Google in connection with the services we use;
- Meta in connection with Meta Pixel;
- accounting and other professional service providers;
- courier or logistics companies where delivery forms part of the agreed service.
These parties are provided only with the information necessary to perform the relevant service.
Personal data may also be disclosed to competent public authorities where we are legally required to do so.
9. Transfers of Personal Data to Other Countries
Certain services we use are provided by international companies, including Google and Meta. As a result, the processing of certain personal data may involve infrastructure or recipients located outside the Republic of North Macedonia.
Where personal data is transferred to another country, appropriate safeguards and mechanisms are applied in accordance with applicable personal data protection legislation.
10. How Long Do We Keep Your Personal Data?
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as a legal obligation or another valid legal basis requires us to retain it.
Information relating to enquiries and communications is retained for as long as necessary to respond to the enquiry and manage any relevant follow-up communication.
Information relating to completed services, payments and business documentation may be retained for longer where necessary to comply with legal, tax, accounting or other obligations.
Further information about data processed through cookies, analytics and marketing technologies is available in our Cookie Policy.
When personal data is no longer required and there is no legal basis for retaining it, it is deleted or anonymised.
11. How Do We Protect Your Personal Data?
We apply appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
Access to personal data is limited to individuals and service providers who require access in order to perform their responsibilities.
Although we take reasonable measures to protect your data, no method of transmitting or storing information over the internet can guarantee absolute security.
12. Your Rights
In accordance with applicable personal data protection legislation, depending on the circumstances and legal basis for processing, you may have the following rights:
- the right to be informed about the processing of your personal data;
- the right to access your personal data;
- the right to correct inaccurate or incomplete personal data;
- the right to request deletion of your personal data where the legal conditions are met;
- the right to restrict processing;
- the right to data portability where applicable;
- the right to object to certain types of processing;
- the right to withdraw consent where processing is based on consent;
- the right not to be subject to a decision based solely on automated processing, where applicable.
To exercise any of these rights, please contact us at [email protected].
In certain circumstances, we may ask for additional information necessary to verify your identity and prevent the unauthorised disclosure of personal data.
13. Automated Decision-Making
Prekroeno.mk does not use automated decision-making or profiling that produces legal effects or similarly significantly affects users.
14. Personal Data of Children and Minors
Prekroeno.mk does not intentionally collect personal data from children through the website for marketing purposes.
Where workshops, collaborations or other Prekroeno.mk activities involve minors, the processing of personal data will be handled in accordance with applicable legislation and, where necessary, with the involvement of a parent, guardian, school or other responsible organisation.
15. Links to Other Websites and Platforms
Our website may contain links to Instagram, Facebook, Google and other external websites or platforms.
When you leave prekroeno.mk and access another platform, the processing of your personal data is also subject to that platform’s own privacy policies and terms.
We recommend reviewing the privacy policies of any external platform you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our business, website, services, technologies or applicable legislation.
The current version will always be available on this page together with the date it was last updated.
17. Contact and Your Right to Submit a Request to the Personal Data Protection Agency
For any questions or requests relating to the processing of your personal data, you can contact us at:
Ателје за поправки ПРЕКРОЕНО.МК Фросина Крсте Ѓорѓиевска Петров Скопје
Boulevard Vidoe Smilevski Bato No. 34, Skopje
[email protected]
If you believe that your personal data is being processed contrary to applicable legislation or that your data protection rights have been infringed, you have the right to submit a request to the Personal Data Protection Agency of the Republic of North Macedonia